kudaking is committed to protecting the privacy and personal data of every member. This Policy explains exactly what data we collect, how we use it, and the rights you hold over your own information.
All data transmitted between your device and the kudaking platform is protected by 256-bit SSL/TLS encryption — the same standard used by Malaysian banks. Your personal details, payment information, and login credentials are never sent in plain text over any network.
kudaking does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your information stays within the kudaking ecosystem and is shared with service providers only where strictly necessary to operate the platform on your behalf.
This Policy describes in plain language every category of data we collect, every purpose for which it is used, and every type of third party with whom it may be shared. There are no hidden data practices at kudaking. What you read here is the complete picture.
You have the right to access, correct, and request deletion of personal data that kudaking holds about you. You may also object to certain processing activities or request a portable copy of your data. All requests are handled within thirty (30) days of receipt.
kudaking stores personal data on secured servers with access controls, audit logging, and intrusion detection active at all times. Staff access to Member personal data is limited to those with a legitimate operational need and is governed by strict internal data handling policies.
kudaking's data handling practices are designed to comply with applicable data protection regulations. We maintain internal records of all processing activities and conduct regular reviews to ensure our practices remain current as regulatory requirements evolve.
This Privacy Policy ("Policy") describes how kudaking ("kudaking", "we", "us", "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you", "your", "Member") who access or use the kudaking platform available at kudaking.co and all associated products and services. Please read this Policy carefully. By registering an Account or using the kudaking Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree to this Policy, please do not use the kudaking Platform.
This Policy applies to all personal data collected by kudaking in connection with the operation of the Platform, including data collected during registration, gameplay, payment processing, customer support interactions, and use of our marketing communications. This Policy should be read alongside kudaking's Terms & Conditions, available at kudaking.co/terms-conditions, which govern your overall use of the Platform.
This Policy does not apply to third-party websites, services, or platforms that may be linked to or from the kudaking Platform. We are not responsible for the privacy practices of any third party, and we encourage you to review the privacy policies of any third-party service you access.
kudaking is the data controller in respect of the personal data you provide when using the Platform. As data controller, kudaking determines the purposes and means of processing your personal data. Where kudaking engages third-party processors to process data on its behalf, appropriate data processing agreements are in place to ensure your data is handled in accordance with this Policy.
For all data-related enquiries, requests, or complaints, please contact our Data Protection contact using the details set out in Section 15 of this Policy.
kudaking collects the following categories of personal data from Members:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, national identity card number or passport number, gender |
| Contact Data | Email address, mobile phone number, residential address |
| Financial Data | Bank account details, e-wallet identifiers (Touch n Go, Boost), transaction history, deposit and withdrawal records |
| Account Data | Username, hashed password, account preferences, login history, session timestamps |
| Gaming Data | Betting history, game session records, wager amounts, win/loss records, bonus redemption history |
| Technical Data | IP address, device type, operating system, browser type, referring URL, geolocation (where permitted) |
| Communications Data | Content of support chat transcripts, emails sent to and from kudaking, survey responses |
| Marketing Preferences | Opt-in/opt-out status for email, SMS, and push notifications from kudaking |
kudaking does not intentionally collect sensitive personal data (such as racial or ethnic origin, religious beliefs, or health data) unless required by law or specifically relevant to a responsible gaming intervention.
kudaking collects personal data through the following channels:
kudaking uses the personal data it collects for the following purposes:
kudaking processes your personal data on the following legal grounds:
kudaking does not sell your personal data. We may share your data with the following categories of third parties only to the extent necessary for the stated purpose:
All third-party processors engaged by kudaking are subject to contractual data processing obligations and are prohibited from using Member data for any purpose beyond the specific service they provide.
kudaking uses cookies and similar tracking technologies to operate and improve the Platform. We use the following types of cookies:
You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. By continuing to use the kudaking Platform after being presented with our cookie notice, you consent to our use of non-essential cookies as described above.
9.1 kudaking retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
9.2 Account data and gaming records are retained for a minimum of five (5) years following Account closure, in compliance with applicable AML and financial record-keeping obligations.
9.3 Self-exclusion records are retained for a minimum of five (5) years following the end of the exclusion period to prevent a self-excluded Member from re-registering inadvertently.
9.4 Where data is no longer required for any legitimate purpose, it is securely deleted or anonymised in accordance with kudaking's internal data lifecycle management procedures.
kudaking implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While kudaking takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, kudaking will notify you without undue delay in accordance with applicable regulations.
Subject to applicable law, you have the following rights in respect of the personal data kudaking holds about you:
To exercise any of these rights, please contact the kudaking Data Protection team at [email protected]. We will respond within thirty (30) days. We may require identity verification before processing any request.
The kudaking Platform is strictly prohibited for use by individuals under the age of 21. kudaking does not knowingly collect personal data from anyone under 21. If we become aware that personal data has been collected from an individual under the minimum age, that data will be deleted immediately and the associated Account closed. If you believe a minor has registered on the kudaking Platform, please contact us immediately at [email protected].
Some of kudaking's third-party service providers may be located outside Malaysia. Where personal data is transferred outside of the country of collection, kudaking ensures appropriate safeguards are in place — including standard contractual clauses or equivalent mechanisms recognised under applicable data protection law — to ensure your data continues to receive an adequate level of protection consistent with this Policy.
kudaking reserves the right to update or revise this Policy at any time. Material changes will be communicated to Members via email to the registered account address and/or by a prominent notice on the Platform prior to the changes taking effect. The revised Policy will display an updated "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the kudaking Platform following notification of any changes constitutes your acceptance of the updated Policy.
For all privacy-related questions, data subject rights requests, or concerns about kudaking's handling of your personal data, please contact us:
If you are unsatisfied with kudaking's response to your data protection concerns, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
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